The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, and customer reconciliations.
Accountable for reducing delinquency for assigned accounts.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
Must communicate & follow up effectively with sales department regarding customer accounts on a timely basis
Knowledge on Billing and Collections procedures
Accounts Receivable knowledge/experience a plus
Strong attention to detail
Experience with SAGE a plus.
Knowledge in Excel in an added advantage
Commitment to excellent customer service
Excellent written and verbal communication abilities
Ability to prioritize and manage multiple responsibilities
Experience in managing government and banking segment will be an added advantage.
Fresh Graduate encouraged to apply (Preferably Finance/Accounts background) – Training will be provided
Minimal Academic Qualifications. SPM/ Diploma & Above
We have vacancy for 1 Full Time & 1 Contract ( 6 Months )
20 Days Annual Leave
High Incentive – achieve KPI
Company sport activities
Interested candidates kindly email your complete CV to firstname.lastname@example.org